I have a passion for helping teams understand the needs of their customers and translating that into informed product decisions.
User Research is about collecting data to inform and inspire design and development
My Philosopy
Best when used throughout development process
Build relationships, develop expertise and earn credibility
Use creativity in methods to answer important questions
Translate data into actionable recommendations
Communicated data to team through insights and models
Summary of Qualifications
-15 years experience as a UX researcher contributing to shipping products
-Experience with multiple shipping products- including hardware, software, and web experiences
-Passionate advocate for users and bringing deep understanding of user behavior to wider team
-Ability to provide insights to influence overall product/business strategy as well as specific implementations
-Ability to creatively find appropriate methods to collect needed data
-Ability to translate findings into actionable items for team members
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